- Relationship Management: A natural ability to build relationships, fine-tuned to proactively strengthen business partnerships to seek the ideal solution for all stakeholders by using high-level communication and editorial skills
- Agile software development: Agile Product Manager of mobile applications (both iOS and Android) and software, including engagement with business stakeholders and senior management, using analytics and customer insights to drive a feature roadmap. Prioritization of product backlog for feature set enhancements via scrum methodology.
- Problem – solving skills: Effective problem solver with keen awareness of identify and define the problem. Sharp insight into examine the options and act a plan, and reviewing the problem and problem-solving process to avoid similar situations in future
- Analytical skill：Professional data analyst with experience in strategy development, users’ data analysis and good at using analytics tools such as google analytics, mixpanel etc.
- Team player：The ability to help the team come to a workable decision and implement strategies to achieve decisions, demonstrated by my facilitation of a recent research planning day, resulting in a thorough, innovative team planning report
- User-Centered Designer: Innovative and creative initiative taker with demonstrated expertise in understanding customer requirements and creating solutions around existing products in a timely manner
- Key Skills：Feature prioritization, user-story telling, roadmap design, digital product development, requirements analysis, user experience design and delivery management

Digital Business Analyst
Tangerine Research, Auckland March 2016 – Now

Main Duty: To identify and deliver exceptional customer experiences by understanding the business needs to create system and software solutions based on business circumstances and requirements.
- Overseeing digital initiatives and development as a manager in the Business Technology team. Supervising the Digital Solutions teams and working with the wider business to adopt a digital mindset and looks for opportunities for innovation in that space.
- Delivered user research by shadowing and interviews. Focus on users' pain points.
- Create beautiful user story and product road map
- Communicating with stakeholders and clients on project: requirements, technologies, statuses and budgets.
- Training operators on role and knowledge transfer
- Managing concurrent projects and ensured client needs and deadlines were met.
- Analysis the business data and formulated the business planning.

Key Achievement
- Northland, Inc. digital project
- Harker Herbals digital promotional program (E-commerce and official website)
- Setting up The China Connection business system (include website)

Product Manager
Vchat, Auckland August 2015 - October 2015

- Collaborated closely with the product, design, research, marketing and data teams. I undertook user research activities to understand user needs, help solve user problems and identify opportunities to create the best possible user experience.
- Established and designed the official website (PC and Webapp),
• Analyzed customer deployment data, and advising on options.
• Used Visio and Axure to draw the product prototype
• Created user stories from the stakeholders and users
• Defined and prioritize product requirements and critical path of development.
- Created commercially astute product plans include roadmap, and provided pre-sales resource for client discussions
- Tracked performance against plans and implement recovery actions

Agile Product Manager
Lenovo & Motorola, Beijing March 2014 – July 2015

My main responsibilities were User research, product management, data analysis & decision making for Lenovo and Motorola Game Center applications. And developed high level storyboards, concepts and scenarios to effectively express opportunities and design ideas.
- Understood and explained the behavior patterns & mental models of our target audience.
- Worked on massively successful products, Apps: Game Center (10 million downloads) and Cloud service. Website: Game center official website, CMS, ERP, Financial system.
- Worked with Designers, Marketers, Monetization managers, Sales and other stake holders to refine and co-create product flows, wire frames, and UI mock ups keeping in mind UCD processes.
- Defined Game Center and Cloud Service persona and scenarios, and drove the development of new user experience for the global app.
- Collaborated with developers in the agile development process.
- Creative deconstruction of in-house and rival apps for comparison analysis.

Agile Product Manager
Baidu, Beijing September 2012 - March 2014

My main responsibilities were Product Design & Senior Product Manager response for Baidu Image wireless searching.
- Took charge of Product Manager for the HTML5 pages on the android phone, iPhone and iPad. After the project went live, PV increased by about 50%, UV increased by about 20%.
• Redefined the image search function of cell phones, analyzed the user search data from the previous two years, and the depth of mining users ‘psychology which behind the users’ behavior, then I redesigned the home page, for that reason the page view grew to about 500 million.
• Successfully drove the development of the new product program, “Image Match”
- Lead the design of Baidu MeiPai native App, the first social app in Baidu
• Analyzed image application data and formulated the product planning
• Created wireframes, storyboards, user flows to effectively communicate interaction and design ideas
• Got Baidu system Outstanding Project Award for the “Baidu MeiPai” product.

Product Manager / UX Designer
Weibo, Beijing April 2010 - September 2012

- Independently research and design micro-blog application square product demand.
- Wrote the whole micro-blog application square User Story.
- Use Visio and Axure to draw the product prototype.
- Run interviews and usability testing.
- Deliver task analysis, interaction design and prototype.

UX Designer
FengJing.net, Beijing July 2009 - April 2010

- Established and designed mobile site.
- Planned and implemented the e - commerce website.
- Successful project managed which lead to the establishment of the native app named Tourist which was used by the Geolocation to help tourist listen to the description of the attraction